Section 01
Who We Are
- Company: DNS Stones UK Limited
- Registered Address: C/O PT Leeds, Inside High Trees Garden Centre, Otley Old Road, Horsforth, Leeds, LS18 5HZ
- Email: tradeenquiry@dnsglobal.in
DNS Stones UK Limited is committed to protecting and respecting your privacy. This policy explains how we collect, use and protect your personal data when you visit dnsstones.com or contact us.
Section 02
What Data We Collect
- 2.1. When you submit an enquiry or contact form, we collect your name, email address, phone number and any project details you provide.
- 2.2. When you visit our website, we may collect standard technical information including your IP address, browser type, pages visited and time spent on site via cookies and analytics tools.
- 2.3. If you place an order, we collect billing and delivery address information necessary to fulfil your order.
Section 03
How We Use Your Data
- 3.1. To respond to your enquiries and provide quotes for products and services.
- 3.2. To process and fulfil orders you place with us.
- 3.3. To improve our website and services through analytics.
- 3.4. To send you information about our products and services where you have given consent to receive such communications.
Section 04
Legal Basis for Processing
- Contract: Where processing is necessary to fulfil an order or enquiry you have made.
- Legitimate Interest: To improve our services and respond to business enquiries.
- Consent: For marketing communications where you have opted in.
Section 05
Data Sharing
- 5.1. We do not sell your personal data to third parties.
- 5.2. We may share data with trusted service providers (e.g. payment processors, delivery companies) strictly to fulfil your order.
- 5.3. We may disclose data if required by law or regulation.
Section 06
Data Retention
- Enquiry data is retained for up to 2 years.
- Order data is retained for 7 years for legal and accounting purposes.
Section 07
Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing or request restriction
- Data portability
- Withdraw consent at any time
To exercise any of these rights, contact us at tradeenquiry@dnsglobal.in.
Section 08
Cookies
We use cookies on our website. Please see our Cookie Policy for full details on what cookies we use and how to manage them.
Section 09
Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be published on this page with the date of last update.
Section 10
Contact
- Email: tradeenquiry@dnsglobal.in
- Address: DNS Stones UK Limited, C/O PT Leeds, Inside High Trees Garden Centre, Otley Old Road, Horsforth, Leeds, LS18 5HZ